Thursday, September 9, 2010

PM 3000 No display or Line issue

PM3000 not able to access:

When you connect to console, the image is not booting and its crashing with below mention error

> hw_boot
Booting from image #1 ...

NAND read: reading NAND page at offset 0x162800 failed
2097152 bytes read: ERROR

Cause of the issue:

Due to corrupted boot flash image and re flashed image and its working fine.

Pls follow the below mention steps to resolve.

Solution:


This is the recommended procedure from version 1.2 to any later version.
PM2000/PM3000 FIRMWARE UPDATE PROCEDURE
1. Download the latest PM2000/PM3000 firmware image and place it on your tftp server.
2. Power down the PM and open a console connection to the PM.
3. Power up the PM, then hit ^c to interrupt the boot process, you will get a “uboot” prompt [=>]
4. Type “printenv” in the uboot prompt to verify the parameters
5. Change the serverip, ipaddr, bootfile parameters to match your environment.
a. setenv  serverip 10.37.18.20 (Change the IP to match your tftp server.
b. setenv  ipaddr 10.37.32.234 (Change the IP to match your PDU IP)
c. setenv  bootfile FL0618-009.bin (Change to match the name in step a.)
6. Verify all changes are there issuing “printenv” again, then type “save” to save changes
7. Verify network cables are firmly connected.
8. Type “net_boot single factory_default”.
9. The PM will boot from the tftp server.
10. Boot will complete at the bash prompt “[bash-3.00#]”
11. Type “production -i” to write the uboot code and the image to flash.
12. You may be asked to enter date/time if PM cannot contact the ntp server.
13. Issue “date” to double-check the correct date/time.
14. Type “shutdown –P now” in the bash prompt.
15. Reset the unit by the reset switch(paperclip





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